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715B Parkfield Rd, Wolverhampton WV4 6ED, UK – 01902 444015
Can not fault the service here. I attended as I could not get to see my own GP. It was quite busy so was expecting a 1/2 hour wait but I was out within 40 minutes. The nurse was lovely and welcoming as was the receptionist. Well done and thank you.
I arrived today just after 10 and left before 11. There was a queue when I arrived and there were around 14 people ahead of me so to be seen so quickly was really good. The nurse was friendly and resolved my issue. I honestly could not fault my visit. THANK YOU
Park Rd W, Wolverhampton WV1 4PW, UK – 01902 444000
Very good hospital. My wife was having a treatment here and the staff were realy helpfull. I thank them for the good service.
Spent a month in Neuro Rehabilitation Unit where the staff were hard working & professional. Thank you.
Penn Rd, Wolverhampton WV4 5HN, UK – 01902 444141
I stayed at Penn Hospital when it was Juniper Ward for women back in March 2011. The staff were friendly and helpful. It seemed a scary place at first. I soon got better and i was given a care plan and even a little celebration with a few other patients ready for my departure. I couldn't wait to go back to my family but had i not been bought in i may not be alive today. I love my therapy courses that i have through the outpatient complex care team. They are extremely helpful. The only fault i have with the service is the Crisis Team and i am not the only patient to complain. You are advised to just relax and listen to music, etc when you are telling them you don't feel sound minded and twice now my husband has found me attempting to take my own life and the crisis team just weren't interested. They expected my husband to care for me which just isn't on as he isn't qualified or paid to do the job the crisis team should be doing. Even a social worker called after i was found with a ligature but because i was alive and with her and my husband they didn't feel i needed their service (which is a disgrace). I never call the crisis team now because i feel patronized and many patients feel this way. That may be why suicide is on the rise because many don't reach out because they feel they are just an inconvienience. We have been told there are no beds on many occasions. You practically have to beg to be sectioned in order to be safe and it wasnt like that before. My Dr is amazing i can't thank him enough for his support. I just feel the crisis team let mental health services down and that's a shame.
Having moved from a previous dreadful Trust, the team at Penn Hospital have been amazing. As an inpatient, the staff offered me support and empathy. The women's ward was nicely decorated - a small thing that made being there less scary. I've had several years of outpatient support from the Complex care team and they've helped me to start to put my life back together. My CPN is literally a life saver! Yes, services aren't perfect but the staff are caring and work wonders with such limited funds.
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